stab Help

20. Buying Stab

Restoring a purchase

What you bought stays yours when you change devices or install Stab again. How you get it back depends on where you bought it: the store remembers a store purchase, your licence key carries the desktop licence, and your Stab Cloud account carries a subscription.

Restoring a purchase

Not available yet. Not on Mac, Windows and Web.

This isn’t on Mac.

This isn’t on Windows.

This isn’t on Web.

A new or reinstalled computer

The desktop licence has no restore button: your licence key is the proof. Choose Enter Licence Key…Enter Licence Key… (not on Web) and enter the key from your email, as in Licences.

  • On the same computer, entering the key again uses the place it already had.
  • On a new computer, the key takes the second place, or, if the licence is already on two computers, Stab lists them so you can deactivate one (an old computer you no longer have, for instance).
  • Lost the email? Write to [email protected] from the address you bought with, and we send a new key.

The web keeps no purchase of its own: sign in with your Stab Cloud account and your plan is there.

Stab Cloud: sign in

A Stab Cloud subscription belongs to your Stab Cloud account, not to a device. Sign in on the home’s Stab Cloud card, with the same account, and your plan comes with it, on every platform, whichever store you subscribed through.

If the plan doesn’t show after you subscribed in the browser, open Stab Cloud’s plan from the home’s card and choose Restore Purchases, which asks Stab Cloud for your plan again.

Not on Mac: Restore Purchases.

Not on Windows: Restore Purchases.

Not on Web: Restore Purchases.